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FAQs

Here are some of the questions I get asked the most. If there’s anything else you’d like to know get in touch, I’d be happy to help. 

Production

Where are your products made?

Everything is made within the UK.

The prints are produced by Calverts – a coopertive based in East London who align well with my ethical standpoints. They’re good guys and they make exceptional quality prints.

I have the occassional limited-edition prints which I hand screen-print at Princlub in East London. 

All of the cards, wrapping paper and envelopes are made within the UK from recycled stock.

The plywood decorations are made by Laura and her laser cutter in Wales.

are they eco-friendly?

I print using vegetable-based inks which are fully biodegradable. The cards, wrap and envelopes are made from 100% recycled paper. I’ve looked into recycled archive stocks but it is actually harder to trace the origins of the trees when using recycled pulps. Because of this I use FSC-certified stocks and wood for my archive prints and decorations, produced from well-managed forests which are being conserved for future generations.

what's an archive print?

In a nutshell, it is a print that won’t fade. The archive-paper that we use is acid-free and cotton based, which means it doesn’t go yellow with age. The lovely Polly at Little Bit Margate tells me she’s had the prints in her shop window in full Kentish sunshine and they are still as bright and colourful as the day they arrived.

my item looks different to the one on screen

Screens are notoriously inconsistent when it comes to colour, but I have tried to ensure that all imagery on the site is as acurate as possible. If you are unhappy with your item for any reason do please get in touch. If you’ve purchased one of my limited editions there may be slight variations in alignment or ink coverage from print to print. This is to be expected with hand screenprinted items and is part of their charm. If you prefer pixel-perfect reproduction you might be better choosing one of the archive-quality giclee prints instead. Check out our individual letters on the Alphablots shop. If you bought one of the plywood tree decorations please be aware that due to the nature of plywood there may be variations in grain and a slight charring around the edges which is normal when laser cutting natural materials – the heat from the laser charrs the wood and gives it a nice dark colour and slighty smoky smell.

postage and packaging

When will my order arrive?

Parcels are sent first class using Royal Mail, please allows 3-5 working days for dispatch and delivery. If it has been over 5 days get in touch and we’ll get to the bottom of where your parcel is pronto.

how do you work out postage costs?

Anything A3 or above is rolled and sent in recyclable triangular boxes at a flat rate of £4.99. Anything A5 or smaller is sent flat in a protective envelope at a rate of £3.99. If you buy more than one item they will be sent together and you will only pay the postage and packaging costs once. If you spend over £40 postage and packaging costs are free of charge.

argh, i left it too late. can you get it to me any quicker?

We can definitely try. Get in touch before you make your purchase and if we are in the studio we may be able to get it out to you faster via special delivery.

will the amount of packaging make me want to cry?

I hate unnecessary packaging and do my best to keep ours to a minimum whilst making sure your products get to you in perfect condition. Our postage tubes do not use plastic lids and so are 100% recyclable and you won’t find any polystyrene peanuts in Alphablots boxes. The plastic wraps on the cards and prints are made from corn/potato starch and are fully biodegradable.

returns

there is a problem with my order

We do our best to make sure your package gets to you in perfect condition, but sometimes accidents happen in transit. If you are unhappy with the condition of your products in any way or there is a mistake with your order please email us within 7 days and we’ll be happy to help.

i've change my mind

If you no longer want your products please get in touch via email to discuss a refund or exchange. Returns need to be made within 7 days of delivery and the items should be unused and in the original packaging. Unfortunately we can’t refund postage costs on returned items.

are they ?

Everything is made within the UK.

The prints are produced by Calverts – a coopertive based in East London who align well with my ethical standpoints. They’re good guys and they make exceptional quality prints.

I have the occassional limited-edition prints which I hand screen-print at Princlub in East London. 

All of the cards, wrapping paper and envelopes are made within the UK from recycled stock.

The plywood decorations are made by Laura and her laser cutter in Wales.

commissions

i own a shop, can we collaborate on an exclusive line?

Absoltuely. I love working with other people and am always open to the idea of site-specific collaborations. I have a range of place-name prints that I could expand for your local area, or we could look at a completely new idea. Get in touch and let’s talk

How much does a private commission cost?

That’s a tricky question because there are so many variables involved. I might be able to create your design by repurposing existing elements, or I might need to start from scratch. The best thing to do is get in touch so we can discuss your needs and go from there. It won’t be cheap though – if you’re looking for something within a similar price-range to my off-the-shelf prints it’s probably not for you. It can take anything from a few hours to a week to creat each new design.

do you have an agent?

Not yet. I currently do all of the negotiating myself, but it’s definitely something I’m interested in so if you’re an agent on the scout for new artist give me a shout – I’d love to chat.

the other stuff

i love your work, can i use it for my blog/magazine/branding?

Unfortunately the designs aren’t available for open source licensing, please don’t take them from the website for your own use. If you have a project that you would like to use them for drop me an email and tell me more – I’d love to hear about it. 

i'm a student, do you offer work experience?

Right now Alphablots is just me, cramming in as much work as possible around other commitments so it’s just not practical for me to have anyone working alongside me. That doesn’t mean I don’t want to help though, I know how hard it is when you’re starting out. If you have a portfolio you’d like me to take a look at then send it my way along with a brief description of your design practice and what you’re looking to get into. I’ll keep it on file and get back in touch in the future if I have a project I think we could work on together.

i can't afford your products - why are they so expensive?

I have a range on so that hopefully there is something for everyone’s budget. Unfortunately I can’t bring the costs down any lower without compromising on the environmental and ethical aspects of production, or having them made outside of the UK. The prints are available in a more affordable mini-print size, and I have friends who have framed the greetings cards which look great.